Jamie's Italian

    ££ Italian, Vegetarian, Gluten Free
    Closed12:00 PM - 10:00 PM

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    Westfield Shopping Centre

    Unit 1078 Ariel Way

    London W12 7GB

    United Kingdom

    Shepherd's Bush, White City

    Mon

    • 12:00 PM - 10:00 PM

    Tue

    • 12:00 PM - 10:00 PM

    Wed

    • 12:00 PM - 10:00 PM

    Thu

    • 12:00 PM - 10:00 PM

    Closed now

    Fri

    • 12:00 PM - 11:00 PM

    Sat

    • 12:00 PM - 11:00 PM

    Sun

    • 12:00 PM - 9:00 PM

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    Overall rating

    31 reviews

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    • Photo of Christopher L.
      Christopher L.
      Mississauga, Canada
      138
      171
      371
      18 Oct 2018
      Updated review

      After coming here a few years ago, we fell in love with the food. We were so excited when Jamie Italian open multiple restaurants in Toronto...let's just say we are glad we tried it here first. So, when we return to London for a visit, it is the first restaurant we hit. We were not disappointed at all.
      Our server, Iryna, was very friendly and helpful with choosing our courses, and her recommended choices hit our cravings perfectly.
      Our small Seafood Salad is not what we are used to, but she convinced us to try it, and it was amazing. the seasoning, sauce, how it is put together is just right on point. My wife normally would not eat beats but she finished half of the beats. That's how good it was seasoned and cooked.
      My wife choose to have the Small Seafood Linguine. The seafood was fresh, for sure, and it was cooked in fish stock instead of the usual cream sauce. The seasoning was just brilliant! Everything come together just the way it should. My wife also very appreciative of the perfect portion. She could have more, but then she will have no room for dessert. To be honest, I was a little jealous of her dish and wish there was more.
      Not that I don't like my dish, because I love mine. The pulled lamb was braised in a LOT of red wine and Iryna was not exaggerating, as you can taste the wine but not the alcohol, so it was full of flavours. The pasta was cooked just right and complimented the lamb just the way it should. I could have more, but HAVE to save room for dessert.
      After much deliberation, we settled on The Ambassador. Normally, we could each have our own, but since we only had lunch three hours ago, we can't. The Ambassador was the right choice for us to hit the spot. The chocolate covered chocolate moose was just the right amount of chocolate, not overdoing it at all, and when have it with the ice cream and the toffee sauce, each spoonful just make your mouth go "mmmmm".

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      26 Sept 2014Previous review
    • Photo of Garrett Y.
      Garrett Y.
      Chicago, United States
      292
      637
      1948
      6 Apr 2018

      We chose to dine here as it is one of Jamie Oliver's more family friendly restaurants. This restaurant is located in the Westfield Shopping Center in Shepherd's Bush, just west of Nottinghill. If this is your first time to the mall, the restaurant may be a little hard to find. All of the major sit down restaurants are located in an area called the southern terrace.

      Jamie's Italian has a nice casual yet hip atmosphere. The staff pretty much are uniformed in blue jeans, white button down shirts and dark ties. Our server was super nice and friendly.

      I had checked out the menu before hand and was very excited to order the spaghetti and meatballs and the octopus ravioli. There were a number of items that sounded good that I wanted to try, but landed on these two.

      We had ordered salads but everything came out at once to my astonishment. The good was prepared pretty quickly so there was not too much of a wait.

      The spaghetti and meatballs were just okay, and fell short of my expectations. The meatballs were rather small but numerous. I would have preferred on large meatball or several medium sized ones. The spaghetti was a little clumpy and over cooked (you could tell it was boiled ahead of time). The squid ink ravioli, on the other hand, was exceptional. There was a spicy kick to the tomato sauce, which I loved. The portions and prices were decent.

      We ended the meal with a slice of the blueberry olive cake. It was wow amazing! It was drizzles in honey and cream---love!

      Overall a decent mall restaurant. I am not sure this is one of Jamie's best restaurants. This is a good option if you are in the area.

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    • Photo of Schelly Y.
      Schelly Y.
      Santa Clara, United States
      68
      1585
      8656
      9 Jul 2012

      Decent food but a tad on the salty side overall. Service was efficient and when we complained about the excessively salty risotto it was replaced with no questions. The bruschetta was quite large and we would have preferred if it was pre-cut as it was a bit hard to share/eat. Polenta chips were more like polenta chunks but in any case they were pretty tasty.

      BEAUTIFUL BRUSCHETTA FOR 2- With pea & mint ripple, grilled asparagus, smashed broad beans, smoky mozzarella, spinach, mint & chilli.

      OUR FAMOUS POLENTA CHIPS Crispy fried with rosemary & Parmesan

      FILLET OF FISH BAKED IN A BAG- South coast fish with clams, mussels, fennel, chilli, anchovies & Sicilian cracked wheat

      WILD TRUFFLE RISOTTO- Finely minced black Winter truffle with butter & Parmesan. A real treat

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    • Photo of Wils S.
      Wils S.
      London, United Kingdom
      5
      39
      283
      22 May 2016

      Great Restaurant. Love this chain but this one gets top marks today as the service was superb. Friendly enthusiastic and knowledgeable on the menu. Using a the JI gold card got us a free taster and even a special treat either a bottle of wine or a soup starter. Food came out promptly and service was again top marks. The staff were continually working quickly and with a purpose yet remained friendly & fun. Well done team !
      Food was fresh and cooked well.. Fast becoming our regular place to go in these parts. Oh and Jamie's cooking school has started up here too!

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    • Photo of May-Christina G.
      May-Christina G.
      London, United Kingdom
      14
      28
      129
      30 May 2016

      Friday evening and I was with an elderly friend who is a seriously fussy eater. Her dietary regime has many dos and don'ts and and when she orders I am often reminded of Sally from 'When Harry Met Sally ordering her salad. It is often difficult to find a place we can both enjoy but she was very much wooed by the 'Jamie' brand.

      It was easy to find something appetising for me but my dear friend spent time initially ordering off menu till I realised she had inadvertently created something on the menu. The waiter was more patient than he is likely paid to be.

      The outdoor seating was lovely this time of year and it is actually rare at Westfields as most places that offer space outside seem to totally avoid the sun. Equally, should the weather turn, the booths inside look cool and comfy.

      We were there pretty early and the service was swift but it did start to fill up pretty quickly and I can imagine that at full capacity the service would slow a little as its a pretty large venue.

      I ordered the Pesto Ravioli and my friend ordered a Tomato Salad with Salmon... When our dishes arrived I thought they just looked quite beautiful. Happy to say they were equally tasty and we both cleared our plates without much effort. I tend to do this but for my friend this is quite a rarity. I also opted for dessert (can't say no to Tiramisu!) It was quite scrummy and the orange zest added a new dimension.

      I'm a firm believer that the loos tell you a lot about an establishment and I was (strange as it sounds) delighted with the loos here.

      The staff were friendly, attentive, speedy and patient and I really can't fault the overall experience. I only gave it a 4 because it still isn't the best Italian food I've ever tasted and 4.5 is not possible.

      A pleasant surprise and Mr Oliver clearly takes putting his name to something seriously. Definitely going to be a regular haunt with this friend!

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    • Photo of Nola G.
      Nola G.
      Paris, France
      60
      1156
      12203
      29 Oct 2017

      Great restaurant to stop for a cocktail or coffee and something sweet or grab a pizza with the family after shopping at the neighboring enormous Westfield Shopping Centre. Or great stop after taking a class at the Jamie Oliver Cookery School located behind the kitchen in the restaurant. Everyone at this location is super-friendly!!

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    • Photo of Phil S.
      Phil S.
      Uxbridge, United Kingdom
      9
      126
      97
      5 Nov 2017

      This is one of the nicer Jamie's Italian restaurants. The staff are friendly, helpful and quick. The food is normally at a very high standard, although sometimes it is clear the chef is having an off day (when the food isn't as nice as normal.

      You should book a table to avoid being disappointed especially during peak times.

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    • Photo of Chris E.
      Chris E.
      Sunbury-on-Thames, United Kingdom
      15
      33
      68
      28 Jun 2016

      Amazing menu. Food came out relatively quick. Italian food but were eating like Spanish tapas. Definitely recommend for family and groups.

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    • Photo of Cherie T.
      Cherie T.
      San Jose, United States
      852
      1236
      859
      12 Oct 2013

      It was raining and we were hungry. we went to Westfield mall to take cover and we decided to try our Jamie's Italian.

      The restaurant is modern / trendy fill and clean

      Prices are decent and when the dishes came out, it seems reasonable for the price.

      I ordered the Seafood Bucatini: tube spaghetti steamed in a bag with crab, mussels, shrimps, scallops, squid, garlic, capers, chili, white wine and tomatoes.
      This dish smelled so good, the garlic, white wines,and the capers made it very flavorful. The tube spaghetti absorbed the flavors of the seafood mixed with garlic, white wine, chili and capers. It was very well balanced and the pasta weren't soggy. Scallop was a whole scallop on a shell and it was very meaty. All the seafood tasted fresh, no rotten mussels or clams. The squid was cooked just right, so was the scallop.

      I finished this dish within minutes -- i wish the breads were complimentary then I can use the bread to finish off the sauce from my meal.

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    • Photo of Kulvinder B.
      Kulvinder B.
      Sugar Land, United States
      198
      82
      74
      28 Jun 2018

      We stayed in Hilton Kensington, it is an easy walk from there. It was no wait time on a Thursday night. They have an extensive vegetarian menu. We had a drink specials of two for 10 pounds for their summer spritzer. We had a chicken dish, gnocchi, and a sooper salad, and some polenta fries which were good and filling. The waitress was absolutely delightful and nice. She lived up to the rest of the reviews that this is a friendly restaurant. I haven't visited the others in the chain as we are visiting from the States. I would come again and bring people here as a conscious choice. The prices are reasonable for London and Westfield. The portions are good and no leftovers but felt full

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